Shipping

Let's be honest here. We get so darn happy when we see your order coming in that we do our very best to get your items in your hands the fastest we can.

We work directly with USPS (United States Postal Service), once we receive your order we'll package it and give it to them in about 1 to 3 days, then you'll receive a USPS tracking number on the email you provided. If you notice something's not working please let us know.

Shipping prices are determined by USPS and will vary according to the weight and dimension of the package.

Free shipping is available for orders of $70+ (US only)

*Cromatiko is neither responsible for lost/stolen packages or packages that are returned to sender via USPS, nor we are responsible for any packages once they are in the hands of USPS.


A couple things to consider:

• Please, please, please double check the address you enter at checkout is correct so the order is not returned to us. If this happens we are not responsible for reshipment charges.

• Unfortunately, USPS does not guarantee their shipping dates and we cannot guarantee them either. We do our best to ship your orders as quickly as possible but the overall delivery time can vary on their part. Please be patient :)

 

International shipping

Unfortunately we do not offer international shipping at the moment. We'll definitely let you know when this is activated in the future.

 

Returns

We really hope you enjoy your products and love them as much as we do, but in case you feel like something's not ok please let us know by sending an email to: hello@cromatiko.com

We will accept your unworn, unused regular priced items up to 7 days from the time of purchase. After we inspect the item(s) we will issue a refund on your card.

You can ship the item(s) back to:

Cromatiko Inc.
Attn: Returns
6200 Metrowest Blvd. - Suite 201
Orlando, FL 32835

 

Exchanges

If for any reason your item didn't work out for you and you need to get a different size, color, etc. please ship the item back within 7 days of purchase. Please make sure to include a note containing the following information:

1. Your name
2. Your order number
3. The item you'd like to exchange for
4. Confirm the address you want us to send this back to

You can ship the item(s) back to:

Cromatiko Inc.
Attn: Returns
6200 Metrowest Blvd. - Suite 201
Orlando, FL 32835


NOTE: Cromatiko is not responsible for any shipping costs associated with returns or exchanges.